Digital Delivery & Fulfillment Policy
Last Updated: September 8, 2026
1. Electronic & Digital Fulfillment
All products and services offered on OmniDeck Pro (https://omnideck.pro) are 100% digital software goods, digital licenses, and downloadable assets (4K wallpapers and native installers).
No Physical Shipping: We do not ship physical packages, CDs, or dongles. There are zero physical shipping fees or postal transit delays.
2. Instant Delivery Timeline (Turnaround Time)
Upon successful payment confirmation through our gateway partners (Razorpay or Stripe):
- Instant In-Browser Activation: Your browser session is immediately upgraded to OmniDeck Pro status with unlimited access to all workstations.
- Email Confirmation & License Key: An automated confirmation email containing your license key, receipt, and tax invoice is dispatched to your billing email address within 1 to 5 minutes.
- Immediate Asset Downloads: Pro-tier master 4K UHD and 5K Retina wallpapers, ZIP bundles, and native desktop app installers are immediately downloadable.
3. Troubleshooting Delivery Issues
If you do not receive your digital confirmation email or if your license key fails to activate automatically:
- Check your email Spam / Junk / Promotions folder for an email from
billing@omnideck.proorsupport@omnideck.pro. - Ensure the email entered at checkout matches your primary address.
- Contact our priority support desk at support@omnideck.pro or ramesh@omnideck.pro. Our team will manually reissue your license key within 4 hours.
4. Cross-Border Digital Export
Digital software services are exported globally under Indian foreign trade regulations (IEC Registration: AFVPG0846A). Customers in the US, Europe, and worldwide receive identical instant digital fulfillment without cross-border customs restrictions.